How can we help?

Gameplay & safety

For a player report, use Report / block inside your Fives match or Party room when possible. It includes the game context needed for review.

If you cannot open the game, use this form and include the game code and reported username if you have them.

Accounts & purchases

Use the email associated with your account. For a payment question, include the receipt reference if available.

Never send a password, sign-in link, verification code, or full card number.

Advertising

Ads are currently off while Google H5 Games Ads approvals and setup are completed. Once enabled, the first possible ad break will follow three completed games, then games five, seven, and so on in that browser-tab session. Breaks happen when you choose to continue between games; they never interrupt a turn. Some breaks may have no ad.

When advertising is available, use Privacy choices / Do not sell or share in the game footer. A signed-in Outmark Ad-free account skips ads. Read advertising privacy details or purchase terms.

Privacy requests

To request access, correction, or deletion of your information, use the privacy request form.

Reminders

Manage Daily, your-turn, rematch, and Party reminders in Settings. On iPhone or iPad, add Outmark to your Home Screen and open it there before enabling notifications.

These reminders are for gameplay. They are not advertising messages.